Terms & Conditions
These terms are drafted to support commercial clarity, protect Cosysta’s software and service effort, and set clear expectations around scope, payment, usage, and liability for AssociationERP engagements.
1. Acceptance and Contract Structure
These Terms and Conditions govern access to and use of AssociationERP and related services delivered by Cosysta. By using the website, requesting a demo, signing a proposal, or using the platform, the customer agrees to these terms unless a separate signed agreement overrides a specific point.
If a proposal, statement of work, quotation, invoice, onboarding document, or master service agreement exists, that commercial document will supplement these terms and control where there is a direct conflict.
2. Scope of Services
Cosysta may provide software access, implementation, custom configuration, training, support, content assistance, integrations, consulting, and related digital services. Deliverables are limited to what is expressly agreed in writing.
Any feature request, customization, migration, data cleanup, third-party integration, or deployment item not clearly included in the approved scope may be quoted, scheduled, or declined separately.
3. Customer Responsibilities
The customer is responsible for providing timely approvals, accurate requirements, lawful content, lawful data, authorized contacts, technical credentials, and any dependencies needed for delivery.
Delays caused by missing customer inputs, revisions, stakeholder changes, or scope ambiguity may extend timelines and may lead to additional charges.
4. Fees, Invoicing, and Suspension
Invoices are payable according to the approved commercial terms. Late payment may result in suspension of platform access, support, deliverables, or implementation activity without waiving Cosysta’s right to recover outstanding amounts.
Cosysta may charge additional fees for out-of-scope requests, urgent work, third-party cost increases, exceptional support, or substantial change requests.
5. Intellectual Property
All pre-existing software, methods, templates, designs, code libraries, know-how, process logic, and platform components of Cosysta remain the property of Cosysta or its licensors.
Unless otherwise agreed in writing, customer-specific deliverables or licenses become usable by the customer only in accordance with the purchased scope, and Cosysta may withhold final transfer, credentials, or production deployment until full payment is received.
6. Warranties and Liability Limits
AssociationERP and related services are provided on a commercially reasonable basis. Cosysta does not warrant uninterrupted operation, perfect compatibility with every external service, or error-free performance under all conditions.
To the maximum extent permitted by law, Cosysta’s total liability relating to AssociationERP, whether in contract, tort, or otherwise, is limited to the amount actually paid by the customer to Cosysta for the relevant service giving rise to the claim during the twelve months preceding that claim.
7. Termination, Governing Law, and Enforcement
Cosysta may suspend or terminate access for non-payment, breach, misuse, legal risk, security risk, or operational necessity. Rights and obligations that naturally survive termination, including payment, confidentiality, IP protections, and liability limits, will continue after termination.
These terms are governed by the laws of India. Subject to applicable law and any written agreement, courts located in Ernakulam, Kerala will have jurisdiction over disputes arising from or related to these terms.