Privacy Policy
This policy is designed to explain how AssociationERP handles business and user information while giving Cosysta the operational flexibility needed to deliver onboarding, support, security, and platform improvement.
1. Scope
This Privacy Policy explains how Cosysta collects, uses, stores, and protects information in connection with AssociationERP, our website, product demos, support interactions, and related implementation services.
By submitting a demo request, contacting our team, or using AssociationERP, you consent to the collection and use of information as described here, subject to any separate signed agreement between your organization and Cosysta.
2. Information We Collect
We may collect business contact details such as name, email address, phone or WhatsApp number, organization name, billing information, project requirements, and communications shared with our team.
We may also collect technical and usage information including IP address, browser type, device information, session activity, cookies, and system logs required for security, diagnostics, service improvement, and fraud prevention.
Where a customer uploads or manages member, finance, welfare, or event data within AssociationERP, that customer remains responsible for ensuring it has the lawful authority and required permissions to provide such data to Cosysta for processing.
3. How We Use Information
Cosysta uses collected information to provide product demonstrations, respond to inquiries, configure accounts, onboard customers, process payments, provide support, improve platform performance, secure the service, and comply with legal obligations.
We may also use contact information to send product updates, commercial proposals, renewal reminders, service notices, and relevant business communications. You may request that non-essential promotional communication be limited.
4. Sharing and Processing
We do not sell personal information. We may share information with employees, contractors, hosting providers, analytics services, communication vendors, payment processors, and other service providers strictly as needed to operate, support, secure, or improve AssociationERP.
We may disclose information when required by law, to enforce our contractual rights, to investigate suspected misuse, to prevent fraud, or as part of a business restructuring, merger, acquisition, or asset transfer involving Cosysta.
5. Data Retention and Security
We retain information for as long as reasonably necessary for service delivery, account administration, documentation, audit readiness, dispute handling, legal compliance, and legitimate business recordkeeping.
Cosysta applies reasonable administrative, technical, and organizational safeguards to protect information. However, no internet transmission or storage system can be guaranteed to be fully secure, and customers acknowledge this residual risk.
6. Cookies and Analytics
Our websites and product experiences may use cookies, local storage, pixels, and analytics tools to remember preferences, measure traffic, improve performance, and support security monitoring.
If you disable certain browser technologies, parts of the website or product experience may not function as intended.
7. Your Rights
Subject to applicable law and contractual obligations, you may request access to, correction of, or deletion of your personal information by contacting Cosysta. We may need to verify identity and may retain certain records where required for legal, billing, security, or contractual reasons.
Where AssociationERP data is submitted by an association or organization, requests relating to end-user or member data may need to be routed through that organization as the primary account holder.
8. Policy Changes and Contact
Cosysta may revise this Privacy Policy from time to time. Updated versions become effective when posted on this website unless a later date is stated.
For privacy-related requests, contact Cosysta using the official email or phone details listed on this website.